The Role of Techno-Strategic Information Management on High Performance through Effective Decision-Making: A case study at Dhofar University
The Role of Techno-Strategic Information Management on High Performance through Effective Decision-Making: A case study at Dhofar University.
| Tariq Mohammed Saleh Atiyah | Muawiya Ahmed Hussein | Malak Ali Salem Bait Saeed |
| Faculty of Commerce and Business Administration / Department of Management Dhofar University |
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| Received : 26/11/2025 | Accepted : 25/01/2026 |
Abstract:
This study aims to explore the role of techno-strategy in information management in enhancing organizational performance by improving decision-making effectiveness, with a case application at Dhofar University in the Sultanate of Oman. The research examined five key dimensions of techno-strategy: technological infrastructure, technological competence, financial resources, skills and expertise, and knowledge creation. A descriptive-analytical methodology was employed, drawing on a convenient sample of 154 academic and administrative staff members from the university. Data were analyzed using SPSS with multiple regression, in addition to Amos for testing the mediating role of decision-making effectiveness. The findings revealed a significant positive effect of certain dimensions—technological infrastructure, financial resources, and skills and expertise—on high performance. Moreover, technological infrastructure, technological competence, and financial resources demonstrated a positive effect on decision-making effectiveness. The results further confirmed a statistically significant impact of decision-making effectiveness on high performance. Additionally, decision-making effectiveness was found to play a positive mediating role between techno-strategy in information management and high performance, underscoring the importance of effective decisions in advancing university outcomes. Based on these findings, the study recommends strengthening technological infrastructure and developing employees' technological knowledge to support more effective decision-making processes, thereby enhancing institutional performance
Keywords: Techno-Strategic Information Management – High Performance.